You can cancel your order within 24 hours or before it ships. Just reach out to our support team and we’ll handle the cancellation.

Order cancellations can only be made through your profile under the Orders page by selecting the Cancel Order option. Cancellations are permitted solely within the eligible timeframe, and requests made through other channels will not be accepted.

Once shipped, cancellations are not possible. You can return the item after delivery according to our return policy.

Yes, after your cancellation is processed, we will send you a confirmation email with refund details.

Refunds are processed within 5 to 7 business days to your original payment method once cancellation is confirmed.

We only accept returns for items in original, unused condition. Damaged or altered products may not be eligible for a refund.

After we inspect your returned item, we will notify you whether your refund is approved or rejected.

Yes, partial refunds may be given if the returned item does not fully meet our return conditions. 

Once your order ships, you will receive an email with tracking details to follow its progress.

Delays can happen due to weather or logistics. We’ll keep you updated and assist you throughout the process.

Contact us within 48 hours with photos of the damage. We’ll work quickly to replace or refund your order.

Unfortunately, once your order is confirmed, we can’t update the shipping address. You may cancel and reorder with the correct details.